Frequently asked questions

What is the earliest time I can check-in?

Check-in is from 3pm and up until 11pm - we just need some time to prepare the rooms, and we like to be in bed ourselves by 11.30. If you are expecting to arrive later than this time, just give us a bell no later than 9.30pm.

What is the latest time for check-out?

We’re not trying to get rid of you, but we’d like the room vacated by 11am please, so we have time to make the room as lovely for the next guest as you found it. If you do need an extension, we’ll try our best so just speak to someone at reception.

Is there car parking?

Yes there’s ample free parking, whatever you drive - unless it’s a combine harvester or Chieftain tank...

Are children welcome at the hotel?

Yes absolutely - we can also add an extra bed into some of our rooms if need be. We also have a fabulous menu just for small people.

Are pets welcome?

Yes. We pride ourselves on being dog-friendly, but we do ask that they are not brought into the dining areas or the bar areas during service. Should you wish to have your pets stay in the bedrooms, this can be arranged for a £20 charge.

Is breakfast included in the room rate?

It is - and if we do say so ourselves, it’s a great brekkie; it’s a buffet breakfast including full English/Irish, with vegetarian and gluten-free options.

Do you have a laundry service?

Yes - we like to always look our best too; we can do both laundry and dry cleaning for you - ask reception for prices and timings.

Does the menu include gluten-free, vegetarian and vegan options?

It does - we want everyone to enjoy the fabulous food here at Willington, so the menu is peppered (pardon the pun) with a variety of vegetarian and vegan options, such as the pumpkin and spinach cobbler or the ratatouille and mozzarella pie. A number of dishes can also be prepared gluten-free - simply ask when you’re ordering.

Is there free wi-fi throughout the hotel?

Yes there is - so you can keep up to date with Twitter or post those Instagram moments wherever you are at Willington. Guests consistently rate the wi-fi as excellent.

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